A Case Study: Solving Immigration Challenges for Africans

VeriPass is a web-based platform designed to streamline the O-1 visa application process for exceptional talents from Africa. The system connects aspiring immigrants, immigration lawyers, and internal managers, providing a seamless end-to-end workflow — from onboarding and document submission to visa tracking and consultations.

As part of the VeriPass ecosystem, the Manager Interface plays a central role in ensuring smooth coordination between clients and lawyers. The goal was to create a data-driven, intuitive dashboard that empowers managers to monitor application progress, review documents, schedule consultations, and oversee lawyer performance efficiently.

Before this redesign, managers struggled with:

Disjointed workflows — information about clients, documents, and consultations lived in separate systems.

Lack of real-time visibility into case progress, making it hard to prioritize urgent applications.

Inefficient task management, where tracking lawyer performance and reviewing documents required multiple manual steps.

Our goal was clear: